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Privacy Policy
The EC Site for parts (hereinafter referred to as "EC Site"), is operated by Hitachi Construction Machinery Australia Pty., Ltd (hereinafter referred to as, "we", "our" or "us"). Hitachi Construction Machinery Australia Pty., Ltd will handle personal information in accordance with the Hitachi Construction Machinery Australia - Privacy Policy (https://hitachicm.com.au/privacy-policy/). The EC Site is operated on a platform provided by Hitachi Construction Machinery Co., Ltd. Hitachi Construction Machinery Australia Pty., Ltd may provide personal information to Hitachi Construction Machinery Co., Ltd. Hitachi Construction Machinery Co., Ltd will handle personal information in accordance with its privacy policy at Hitachi Construction Machinery - About Personal Information Protection (https://www.hitachicm.com/global/en/privacy/).
Purpose of Using Personal Information
In addition to the above policies, we will use personal information only to achieve the following listed purposes.
Purchase and delivery of products.
We use your personal information to take and handle orders, deliver products, process payments, and communicate with you about orders and products.
Provide, troubleshoot, improve EC Site.
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the EC Site.
Research and development for our business.
We use your personal information for research and development for our business.
Information about your use of the EC Site.
We use your personal information so that we can show you information about your use of the EC Site, such as items you have looked at or recently purchased.
Comply with legal obligations.
In certain cases, we collect and use your personal information to comply with laws.
Communicate with you.
We use your personal information to communicate with you in relation to EC Site via certain channels (e.g., by phone, e-mail, chat, text message ).
Fraud Prevention.
We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, us, and others.
Storage Periods
We will store your personal information to the extent necessary to realize the purposes of use (including purposes such as meeting legal or accounting requirements). Your personal information will, in principle, be stored for 10 years from the time that you last logged in EC Site or if you are Guest user, the time that you last ordered products. However, even in cases where the 10-year storage periods have not passed, if, for example, the operation of the EC site has ended, and we, at its discretion, determine that there no longer is any reason to continue storing your personal information, we may erase or dispose of your personal information.
About Usage of Cookies and Web Beacons
We use cookies and Web Beacons to administer our EC Site and improve our service and content.
Information collected through cookies and Web Beacons may include your IP address and device details. We may also track patterns of use and visitors to our EC Site. We do not seek to identify individuals through cookies or Web Beacons.
Our EC Site may use Google services such as Google Analytics. For more about how Google collects and processes their data, please see Google’s privacy policy and their information at
www.google.com/policies/privacy/partners/.
